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Support
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Common problem
Q:What are the main characteristics and application scope of plasticizer DMP (dimethyl phthalate)?
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A: Plasticizer DMP (dimethyl phthalate) has the following main features: high purity, industrial grade, chemical grade and analytical grade are available to meet the requirements of different industries and laboratory standards; good solubility, miscible with a variety of organic solvents, and has strong solubility in various resins; compatibility, compatible with various cellulose resins, natural synthetic rubbers, and vinyl resins; excellent physical properties, good film-forming properties, adhesion and waterproof properties, as well as high light stability and thermal stability; no effect on rubber vulcanization, can be used as a rubber plasticizer to improve the cold resistance of the finished product. It has a wide range of applications, including cellulose resin plasticizers, suitable for the production of cellulose acetate films, varnishes and other products; transparent packaging materials, used in the production of transparent paper, molding powder, etc.; rubber industry, as a plasticizer, used in the production of synthetic rubbers such as nitrile rubber; chemical solvents, used as solvents for DDT, polyvinyl fluoride coatings, and methyl ethyl ketone peroxide; mosquito repellent products, can be used to make mosquito repellent oils, etc.
Q:What are the main advantages of vulcanization accelerator DCBS (DZ) in radial tire production?
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A: Vulcanization accelerator DCBS (DZ) has excellent anti-scorch performance and delayed curing performance in radial tire production, ensuring operational safety and production efficiency, while improving the comprehensive performance of the tire and enhancing its durability and stability.
Q:In what aspects does GO's high-efficiency fracturing additive PAM improve oilfield operation efficiency?
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A: GO's high-efficiency fracturing additive PAM mainly improves oilfield operation efficiency in the following aspects: First, through its high molecular weight between 6-30 million, it can achieve strong fracturing performance and optimize drilling fluid performance. Secondly, the product provides different degrees of hydrolysis (0-35%) to adapt to different oilfield operating conditions, providing greater flexibility. Furthermore, GO's high-efficiency fracturing additive PAM has a faster solution time (less than 1 hour), which greatly improves the efficiency of on-site operations. Finally, its high solids content (over 88%) ensures high efficiency and stability during use. All these features work together to significantly contribute to improving oilfield operation efficiency and reducing maintenance costs.
Q:Can you provide free samples?
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A: Yes, we are more than happy to provide you with free samples so that you can test and check the quality of our products for yourself. Our free samples can help you better understand our product features, performance, and suitability for your needs.
Q:What products does your company mainly deal in?
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A: Our company's main product is polyacrylamide, which is used as a flocculant, thickener, drag reducer, and binder in industrial wastewater treatment, urban sewage, oil fields, metallurgy, coal, sand washing and other industries, and is used in These fields enjoy high status. In addition, the company also involves more than 50 varieties of inorganic chemical products, organic products, rubber additives, plastic additives, feed additives, water treatment additives and construction additives.
Q:Do you have your own factory?
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A: Yes, we have our own factory and online sales channels, mainly focusing on export business. Our factory is equipped with advanced production lines and strict quality control systems to ensure that we can produce high-quality products that meet international standards. Through our online sales channels, we directly connect with customers around the world, provide a convenient shopping experience, and respond quickly to market needs. Our export team focuses on processing international orders, ensuring smooth logistics processes and compliant export documents to meet the import needs of different countries and regions.
Q:What documents do you provide?
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A: Usually we provide Commercial Invoice, Packing List, Bill of Loading, COA, MSDS and Certificate of Origin. If you need additional documents, please let us know.
Q:What is your minimum order quantity?
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A: Normally it is 0.5 metric tons, but if it is a trial order, a smaller quantity can be accepted. Discounts can be given for large orders.
Company Terms and Policies: 1. Product Quality and Compliance We adhere to the ISO9001:2000 international quality management framework and other relevant international standards, constantly refining our product quality control processes. For all chemicals and chemical products, we strictly comply with national and international environmental protection and safety regulations to ensure that each product meets compliance standards and maintains high quality. 2. Data Security and Intellectual Property Protection Our company prioritizes customer data security and confidentiality, strictly following data protection laws and regulations, ensuring customer information remains undisclosed. Additionally, we recognize and protect the intellectual property rights related to our technologies and products, including patented items like diacid 1550, thereby safeguarding the mutual interests of the company and its customers legally. 3. Trade Transparency and Ethical Principles In our international trading operations, we guarantee the transparency and fairness of all business dealings and firmly oppose any form of commercial bribery. We uphold high ethical standards and principles of honesty and integrity, fostering and maintaining customer trust through our commitment to ethical conduct. 4. Customer Service and Satisfaction Customer satisfaction remains at the heart of our services. We are dedicated to offering professional and personalized service support, providing prompt and effective solutions to any inquiries or issues raised by customers, thereby driving continuous improvement and enhancement of service quality. 5. Supervision and Continuous Improvement The company has implemented a comprehensive oversight mechanism to ensure the effective execution of various policies. We encourage feedback from employees, customers, and partners to identify issues promptly and apply corrective measures to further advance sustainable business development. The company is committed to upholding these terms and policies as a fundamental pillar for advancing development and fostering a high-quality business environment. We anticipate forging a brighter future with our global partners and welcome individuals from all sectors to visit us for guidance and to discuss collaborative opportunities.
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Terms and Conditions
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Technical Support
Henan GO Biotechnology Co., Ltd. has always followed the concept of technological innovation-driven development and provided excellent technical support services to ensure that every customer need is met and resolved. Our technical support services include a 24amp online support system, where you can contact our expert team for real-time help and guidance in a few simple steps, no matter where you are, day or night.
We sincerely appreciate your choice of Henan GO Biotechnology Co., Ltd. for high-quality chemical products. Our commitment is to provide you with exceptional after-sales service, ensuring both satisfaction and trust. Our after-sales service process is designed to be clear, efficient, professional, and considerate, allowing you to enjoy a hassle-free product experience. 1. Consulting support: Should you face any product-related issues, feel free to reach out to our customer service team via our official website, telephone, or email. We guarantee a prompt response, offering professional answers and comprehensive technical support. 2. Return and exchange policy: For products with non-human quality issues, we offer unconditional returns within 7 days of receipt. Simply provide valid proof, and we will process your request without delay. 3. Maintenance and repair: In case of product problems during its shelf life, we will provide complimentary repair services. For issues arising after the warranty period, we also offer high-quality repair services for a fee.
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After-sales service
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Maintenance service
Dear valued customer, we appreciate your interest in Henan GO Biotechnology Co., Ltd.! As a premier chemical supplier, we not only offer high-quality chemical raw materials but also take pride in our commitment to the entire product life cycle, which includes providing efficient and convenient maintenance services to meet your different needs.
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Common problem
Terms and Conditions
Technical Support
After-sales service
Maintenance service
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